FAQs

WHAT IF IT RAINS?

WE CAN RESCHEDULE IN THE EVENT OF RAIN (MUST NOTIFY US AT LEAST 48 HOURS PRIOR TO SCHEDULE TIME).

TO RESCHEDULE, YOU WOULD PURCHASE A GIFT CARD FOR THE REMAINDER OF THE BALANCE AND WE WILL PROVIDE YOU A CODE TO RESCHEDULE FOR A FUTURE DAY.

Although the slingshot is waterproof, we do not suggest driving in it!

WHAT TYPE OF TRANSMISSION DO THEY HAVE?

AUTOMATIC TRANSMISSION

Although 99% of the time we have the vehicle that is rented, every now and then we have to substitute due to events beyond our control, there is no discount if this happens. AUTOMATIC TRANSMISSION

WHAT IS YOUR REFUND POLICY?

DUE TO THE NATURE OF OUR BUSINESS AND THE HIGH DEMAND FOR OUR VEHICLES, WE DO NOT OFFER REFUNDS.

DO I NEED A HELMET?

TEXAS STATE LAW DOES NOT REQUIRE A HELMET FOR THE POLARIS SLINGSHOT, BUT WE DO HAVE HELMETS AVAILABLE AND ALWAYS ADVISE WEARING PROPER EYE WEAR AS WELL AS A FULL FACE HELMET.

ARE THERE PENALTIES FOR LATE RETURN?

THERE IS A $150 LATE FEE FOR RETURNING THE SLINGSHOT UP TO 15 MINUTES LATE.

IF A RENTAL IS OVER 15 MINUTES LATE, YOU MAY BE CHARGED UP TO THE FULL SECURITY DEPOSIT.

OUR SCHEDULE IS BOOKED MOST OF THE TIME AND LATE RETURNS IMPACT OTHER CUSTOMER AND THEIR CUSTOMER EXPERIENCE.

WHEN SHOULD I SHOW UP?

WE SUGGEST YOU SHOW UP 15 MINUTES EARLY TO COMPLETE PAPERWORK AND DO A WALK AROUND THE VEHICLES.
Rental time starts when booked, NOT when you drive off the lot.

WE RESERVE THE RIGHT TO RESCHEDULE YOUR BOOKING AND RESERVE TO SOMEONE ELSE IF YOU ARE OVER 15 MINUTES LATE OF YOUR BOOKED TIME. This can be avoided with proper communication. If you are unable to reschedule, no refund will be provided on the amount paid.

WHAT DO I NEED?

YOUR VALID DRIVER LICENSE* (25 years or older)

YOUR CREDIT/DEBIT CARD

YOUR CAR INSURANCE COVERAGE (must bring a physical copy or text us a copy of it on the day of rental)

*We CANNOT accept expired, occupational, damaged, clipped, cut, altered, temporary or paper driver license.*

*An identification card/passport is NOT accepted as it is not a driver license.*

WHERE DO I GO WITH MY RENTAL?

**TRAVEL WHERE YOU WOULD LIKE - THERE ARE MANY SPECTACULAR VIEWS AND HISTORICAL SITES IN TEXAS.

**All rentals must stay within 100 miles from our location. You are responsible for the vehicle's return under any circumstance.

WHAT GAS GOES IT TAKE?

'93 GAS

MUST FILL GAS BACK TO THE LEVEL WHEN YOU RECEIVED THE VEHICLE TO PREVENT A GAS REFILL CHARGE

WHERE DO I PICK UP MY SLINGSHOT RENTAL?

4140 LEMMON AVENUE SUITE 120

DALLAS, TEXAS 75219

We are located in the Texas Wine and Wood studio.

You can park in the underground parking garage (behind Gloria's Latin Cuisine restaurant) and come up the stairs to the street level toward Texas Wine and Wood. We are located next door to Gloria's Latin Cuisine restaurant.

We are about 10 minutes away from Dallas Love Field Airport (DAL Airport).

We are about 25 minutes away from Dallas/Fort Worth International Airport (DFW Airport).